Privacy Policy

Effective Date: January 1, 202

1. Introduction

Iaso BioLabs ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights with respect to that information.

By accessing or using the Iaso BioLabs website or placing an order, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our website.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly:

• Full name and contact details (email address, phone number)

• Shipping and billing address

• Payment information (processed securely via PCI-compliant third-party processors — we do not store full card details)

• Order history and purchase records

• Communications you send to our support team

Information Collected Automatically:

• IP address and general geographic location

• Browser type and operating system

• Pages visited, time spent on site, and referring URLs

• Device identifiers and cookie data

Information from Third Parties:

• Payment processors may share transaction confirmation details necessary to fulfill your order

• Shipping carriers may share delivery status and tracking information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process, fulfill, and communicate the status of your orders

• To send order confirmations, shipping notifications, and support responses

• To verify eligibility and compliance with our Research Use Only purchasing requirements

• To improve our website, product offerings, and customer experience

• To detect and prevent fraud, unauthorized access, or misuse of our platform

• To comply with applicable legal obligations and regulatory requirements

• To send occasional product updates or promotional communications, where you have opted in to receive them

We do not use your personal information for automated decision-making or profiling.

4. Legal Basis for Processing

Where applicable under data protection law, we process your personal information on the following legal bases:

• Contract: Processing is necessary to fulfill your order and deliver the products you have purchased.

• Legal Obligation: Processing is required to comply with applicable laws and regulations.

• Legitimate Interests: Processing is necessary for fraud prevention, security, and improving our services, where those interests are not overridden by your rights.

• Consent: Where you have opted in to receive marketing communications, we process your data on the basis of your consent, which may be withdrawn at any time.

5. Sharing of Information

Iaso BioLabs does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We work with trusted third-party providers to operate our business, including payment processors, shipping carriers, and website hosting providers. These parties are permitted to use your information only as necessary to perform their services on our behalf and are bound by confidentiality obligations.

Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our legal rights or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change and the applicable privacy terms.

We do not share your personal information with third parties for their own marketing purposes under any circumstances.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site usage. Cookies are small text files stored on your device that help us recognize returning visitors and understand how our site is used.

Types of cookies we use:

• Essential Cookies: Required for the website to function, including maintaining your session and shopping cart.

• Analytics Cookies: Used to understand how visitors interact with our site, which pages are visited most, and where traffic originates. Data collected is aggregated and anonymous.

• Preference Cookies: Used to remember your settings and preferences across visits.

You may disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the website. We do not use cookies to serve third-party advertising.

7. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

• Order records are retained for a minimum of 7 years for tax and compliance purposes.

• Support communications are retained for up to 3 years.

• Marketing preferences and opt-in records are retained until you withdraw consent or request deletion.

When your information is no longer required, it is securely deleted or anonymized.

8. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted through our website

• PCI-compliant payment processing — full card details are never stored on our servers

• Access controls limiting internal access to personal data to authorized personnel only

• Regular review of our data handling and security practices

No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct any inaccurate or incomplete information.

• Deletion: Request that we delete your personal information, subject to any legal retention obligations.

• Restriction: Request that we restrict the processing of your information in certain circumstances.

• Portability: Request that we provide your information in a structured, machine-readable format.

• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in any email or by contacting us directly.

To exercise any of these rights, please contact us using the information in Section 11. We will respond to all verified requests within 30 days.

10. Children's Privacy

The Iaso BioLabs website and products are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information promptly.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page, with the updated effective date reflected at the top of the document. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: research@iasобiolabs.com Phone: +1 (800) 000-0000 Hours: Monday – Friday, 9:00 AM – 5:00 PM ET

All products are intended strictly for research and development use only. Not for human consumption. These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.